The Joint Chiropractic

Samin Nikkhoo
5 Star
I had an amazing experience with Dr. Alex at The Joint on Brokaw Ave. He took the time to truly listen to me and pinpoint the exact source of my pain. Knowing that I had given birth just 10 months ago, he was incredibly understanding and non-judgmental when I mentioned that I hadn’t been able to work on my core strength yet. Dr. Alex was compassionate, thorough, and extremely knowledgeable. He carefully localized my pain, identified the issue, and performed adjustments on my back and neck while ensuring I was comfortable throughout the process. He even held my hand for support and reassured me that my discomfort was likely a muscle strain rather than something more serious like a disc issue, which helped relieve a lot of my stress. What really stood out to me was that, for the first time at The Joint, a chiropractor actually provided me with exercises to do at home. And he did them all with me to make sure I was doing them right. I was in the office for about 20-25 minutes—something I’ve never experienced before—and I truly appreciated the time and attention he gave me. After the adjustment, I immediately felt better. If you’re looking for a chiropractor who genuinely cares and takes the time to address your concerns, I highly recommend Dr. Alex!
Thursday 13th February 2025

Daniel Torres
5 Star
I had a fantastic experience with Dr Bryan. From the moment I walked in, he was incredibly understanding, taking the time to listen to my concerns and thoroughly assess my condition. His sharp diagnostic skills and talent were evident in the way he pinpointed the issue and provided effective treatment. I felt instant relief after just one session, and his approach gave me confidence in the healing process. If you’re looking for a chiropractor who truly knows what they’re doing and genuinely cares about their patients, I highly recommend Dr Bryan!
Thursday 30th January 2025

Mary
4 Star
Only had one adjustment so far and signed up for the monthly plan. I will update my review after more visits. The initial adjustment itself was pretty good and I felt great after. That and the price alone makes it worth going for more. Maybe my requirements are different from a typical client, but one criticism I do have is that I like service to be more straightforward and any questions asked by the chiropractor should be directly relevant with the service at hand. I get that it's being friendly and that some customers actually like this, they like it when their chiropractor or whatever service provider takes an interest in them as people and some customers may actually take off stars for being impersonal. However, I like peace and quiet. I dislike small talk and having to answer questions about my personal life from a stranger is annoying. I came here to get my back cracked and neck readjusted and that is it. I don't think I am the only customer who is like this so please take note.
Monday 13th January 2025

Perry Pham
2 Star
To be completely honest, this was a very difficult review to give a number of stars for. There are certain areas that are severely lacking, and I feel they deserve a one star however, the one thing that saves them is their kind and friendly customer service, which I have to give them is a full five stars unlike many other places in this day and age. What is my major problem here? They charge you almost $100 for the month for these four visits. However, each of these visits (I’ve timed multiple times) usually lasts anywhere between three and seven minutes in total for you to leave your car and come back to it. One major thing that really ticks me off is we had to do a very long initial survey and yet they never really spoke of it ever again and never used it, or utilize it in anyway during any of my visits. They can just do away with that long pointless survey because all they do is a “basic“ simple check up and the same old cracks in the same old places every single visit. I already told them a lot of this information but another final factor is that I honestly just don’t feel that much better after they crack my back. I would much rather spend 60$ on a one hour full body deep tissue massage. I forced myself to wait on doing this review because I really wanted to give them a one star after my first couple of visits. But again, the one thing that saved them was the fact that they are very kind and friendly and so I will not be giving them a one star review today. After two months and over $200 I can confidently say that they deserve closer to a 2 1/2 stars.
Sunday 15th December 2024

Grezia Chavez
2 Star
I came to this location when i was in severe pain and had been seeking help through massage therapy and acupuncture. I called ahead around 1:20 pm and asked if I would be able to be seen because I was in so much pain and driving hurt due to the bumps on the road. The assistant said, “yes, as long as you get here before 2.” I told her “okay I’ll see you soon”. I arrived at 1:35 pm, the assistant then checked me in and says she’s unsure they will be able to see me today because they’re so busy and I have paper work i need to fill out. I was upset because i called prior to coming and the paper work only took 2 mins to fill out. As im turning the paper work in, the assistant tells me, “okay see you back after lunch.” I told her probably not and explained that i called ahead to confirm i would be able to be seen and you said yes. The assistant then said, “want me to ask?” I don’t understand why she didn’t ask on her own… And why she needed to ask me for advice, on how to do her job. I came back the next day and the chiropractor (chiro Lynn) states he can’t help me due to my level of pain i need to go to the ER. I told him that i came to the joint before with the same level of pain and the chiro still adjusted me. The chiro seemed unsure of his experience and wasn’t able to explain to me what is going on. He did crack me, i dont think it helped much and he didnt seem like he wanted to adjust me. The chiro seemed unsure and unwilling. I asked him to check my chart because i was seen for this issue before, he said there is nothing there. After my session the MA sold me on a package deal and said in order to cancel my plan, i need to come in person. "The Joint" doesnt take card info over the phone. As I'm checking out, I realize i dont have my credit card. I ask if i can call and give it to her over the phone. She smiles and yes says of course. (very contradicting) Anyways… really bad experience at this location. The one on king was completely different. I will be avoiding this location. King had a great assistant and chiro. He knew exactly how to explain what he was doing and what the problem was.
Thursday 6th February 2025